WELCOME TO PENSATO BUSINESS ANALYSIS
What does a business analyst do?
A business analyst (BA) helps businesses to analyse and understand a business problem or opportunity. They undertake research and analysis to understand how a business or business area works, considering the people, organisation, processes, information, data, and technology. Their primary responsibility is to use data analytics to comprehend the current ways of working (the As-Is), spot potential for development, and create plans to maximize production and efficiency (the To-Be).
In an IT project, the business analyst is the primary liaison between the business stakeholders (the end users of the new platform) and the IT team (data architects, solution architects, developers, QA/testing team, etc.) who will create the new technology to meet the needs of the users. The BA needs to understand business needs, structure, processes, policies, and operations.
A good BA needs to have a blend of skills: technical know-how, attention to detail, business strategy, and the ability to get on with people at all levels in an organisation and gain their trust. ​​​
​Looking for a friendly BA with oodles of industry experience and analytical ability – and great listening skills?​
I have over 30 years of experience in industry delivering consultancy and business solutions, including roles as Senior Business Analyst, Business Editor, and Senior Project Manager.
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3 years in the steel industry and artificial intelligence research in Scotland
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14 years working throughout Europe implementing business change projects
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15 years working remotely with clients worldwide on contracts delivering business analysis, business comms, and digital transformation programmes
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I have a BA degree in Business with French and German and an MSc in Operational Research (applied maths). I did post-grad research into knowledge acquisition for artificial intelligence (AI) systems. ​
As an experienced Senior Business Analyst, I work with key stakeholders and technology experts to re-engineer and enhance key business processes to ensure they align with strategic intent and support growth. I work remotely on global projects to deliver business solutions that leverage existing and emerging technologies. ​​​
Skills and experience​
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Business & digital transformation
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Agile & waterfall methodologies
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Stakeholder engagement
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Business analysis tools & techniques
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Project management
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Workshop facilitation
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Business case development
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Strategic alignment
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As-is situation investigation & documentation
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Business process modelling & notation (BPMN)
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Business process improvement
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Requirements definition & management
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Data migration – facilitation & data cleansing
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User acceptance testing
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Business change deployment
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Lean manufacturing & six sigma methodologies – including value stream mapping, kaizen, kanban, poka-yoke, 5S, just-in-time, level scheduling, Takt time, and SMED (single minute exchange of die)​​​​
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Total productive maintenance (TPM)
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Toyota production system (TPS)
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Total quality management (TQM)
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Design for manufacture (DFM)
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Supply chain management
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Professional Member of the Chartered Institute of Editing and Proofreading (CIEP)
Software
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Salesforce
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Confluence
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JIRA​​
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Lucidchart
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MS Excel
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MS Powerpoint
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MS Word
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MS SharePoint
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MS Teams
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Zoom
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Adobe Acrobat Reader
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Slack
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Asana
Industry sectors
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​​Construction
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Automotive
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Chemicals
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Food
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FMCG
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Energy & Utilities
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Manufacturing
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Engineering
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Aviation
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Steel
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Consulting
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Publishing & Media
Clients
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Laing O’Rourke (Europe, Middle East, Australia)
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ClearPath Partnership
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Robot Mascot
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Chartered Institute of Procurement & Supply (CIPS)
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Brand Specials (The Netherlands)
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HITEC Power Protection (The Netherlands)
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Axisto Consulting (The Netherlands)
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Hitachi Consulting (Europe)
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ABB Turbines (Berlin)
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Coca-Cola Schweppes (Wakefield)
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Ford Transit Vans (Southampton)
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Ford Cars (Halewood)
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Ford Cars (Dagenham)
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General Motors IBC (Luton)
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Hunting Aviation
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Hepworth Building Products
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Brossard
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Grand Metropolitan
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Dale Farm
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Craven's of York
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Sidlaw Packaging
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De La Rue
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British Energy
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ICI Tioxide
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ICI Aromatics
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ICI Paints​